Refund Policy
Last updated: January 2026
We want you to be satisfied with NatgasApp. If you're not satisfied, contact support within 7 days of the purchase date.
Refunds apply to first-time purchases (first subscription purchase per account).
How to request a refund
- Email support@natgas.app from the email address used for the order.
- Include the reason for your request and any relevant details.
- If approved, refunds are issued to the original payment method.
- Approved refunds are processed as soon as possible; timing depends on your payment provider/bank.
Notes
- Refunds do not apply to renewals.
- We may deny refunds in cases of fraud, abuse, or policy violations.
Contact
- Support
- support@natgas.app
- Last updated
- January 2026